Reducing Parental Conflict – Module 4

Course overview

The Reducing Parental Conflict Programme has been designed to up-skill practitioners in supporting parents to reduce conflict within their relationship, whether they are together or separated.

In turn, they can then improve outcomes for their children.

Module 4: Reducing Parental Conflict: The Role of Supervisors and Managers: How can I support my frontline practitioners?

This module is the 4th and final module in the Reducing Parental Conflict programme and highlights how to support frontline practitioners to engage with parents in addressing destructive conflict with a view to improving outcomes for children. It focuses on the skills practice of managing team members faced with parental conflict conversations to develop their skills and confidence levels, empowering managers to practically support their team members to consistently develop and subsequently apply their learning.


The Learner Journey

For optimum learner experience, each module MUST be completed in sequence (1,2,3) (1,4) (1,2,3,4 then train the trainer), giving participants the opportunity to build confidence and competence over time.  Ideally they should be completed during the same month.

Front Line Practitioners

Supervisors / Managers

Experienced Supervisors / Managers

Train the trainer

Module 1

Module 2

Module 3


Module 1

Module 2

Module 3

Module 4

Module 1


Module 4

Module 1

Module 2

Module 3

Module 4

Please note if you aren’t able to attend on 16th October, there will be further a date available in the upcoming months.  If you would like to be informed when another date becomes available please email .

Upcoming Course Dates:

Course Highlights

By the end of this half-day, skills-based workshop, participants will be able to:

  • Support members of staff through the handling of parental conflict situations.
  • Recognise the importance of maintaining a focus on reducing parental conflict.
  • Apply the evidence-base to day to day interactions with parents.
  • Utilise the tools from the toolkit to support frontline practitioners to work with parents in conflict.
  • Use questioning to probe for further details where necessary.
  • Handle supervisory discussions involving parental conflict cases.
  • Advise staff members on the appropriate course of action appropriate to the situation.
Book on Reducing Parental Conflict – Module 4

Please choose an available course date from the list above to begin your course booking.

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Additional Course Information

Please note for Module 4 there will be a second date added towards the end of 2019 or beginning 2020 – to be confirmed.

This training is fully funder by DWP with national trainers. 

Once booked it is very important you attend, if you are unable try to swap with a colleague.  Otherwise if you do need to cancel we require at least ten working days’ notice, which would enable us to offer any places not required to other practitioners.

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